This Offer is Not Available in Stores  •  Italian Design  •  Made in the EU  •  CE Approved  •  5-year Warranty 

 

We are sorry, but due to high demand, the new Variolux are all sold out.  We do not know when the new ones will arrive.  Please check again or send us an email at    and we will put you on a waiting list.  Thank you.

Privacy Policy

CUSTOMER SERVICE DATA PROTECTION


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When you become our customer, you agree to the processing by us of your personal information in accordance with the Federal Data Protection Law. We work to ensure your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected:

1. Personal data

We take responsibility for all the personal data – such as your name, address, e-mail address, phone number, date of birth, etc. – that you provide us with or that we obtain through purchases, when you order catalogues, subscribe to our newsletter or when you create a personal account on our web site 

2. How do we use your personal data?

By providing us with your personal details, you consent to let us use the data collected in order to meet our commitments to you and provide the service you expect. This will include the processing of orders for shipping, text message notification of delivery status, managing your account by carrying out credit checks, sending information such as new services or marketing offers. In order to provide you with relevant offers and information we may analyse your personal data. We may also notify you of any changes or enhancement to our services by either email, telephone or mail. In the event of any problem with the delivery of your items, we will use the information to contact you. We will only keep your data for as long as necessary to carry out our services or for as long as we are required by law.

3. Who can I contact to find out what data is held?

You have the right to contact us to find out what personal data is held about you. If it is incorrect, incomplete or irrelevant you can request that the data is corrected or deleted. Annually, you also have the right to request written documentation on the personal information we have regarding you on our account files. To request this document please write in to Our Customer Service.

3. How may I withdraw my consent?

You can withdraw your consent to us using your personal data for marketing purposes (e.g. sending catalogues, newsletters or offers) whenever you like. You can contact us either by sending us a letter at :

STARMART SRL, via  Volturno, 36 60121 ANCONA (AN) Italy, or by sending us an email at 

5. Who has access to the data?

We never pass on/sell/swap your data to/with third parties for marketing purposes outside our company. Data that is forwarded to third parties is used only to meet our commitments to you. For example, we forward address data to suppliers and shipping agents in connection with deliveries. We may also supply your personal details to organizations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection.

6. How do we protect your data?

We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures inline with technological progress and developments. At StarMart we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between buyer and seller.

7. Card purchases

To make card purchases with us as secure as possible, we use PayPal so that all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by us or by any other external parties.

8. For card purchases PayPal works with an authorized payment agent that helps them to check directly with your bank that the card is valid for purchases. PayPal processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security.

9. Cookies

A cookie is a small text file that is saved to your computer or mobile device and retrieved from it during subsequent visits. We use cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties.

a. There are two types of cookies, permanent and temporary (session cookies): Permanent cookies are stored as a file on your computer or mobile device for a time period no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

b. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in.

c. We use session cookies when you use the product filter function, and to check whether you are logged in or if you put an item in your shopping bag.

d. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.

e. Please note that if you choose to disable cookies, you will not be able to take advantage of all features.

f. Third-party cookies We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 6 months.

10. Controller of personal data is Giuseppe Scavone, via  Volturno, 36 60121 ANCONA (AN) Italy

SOME TESTIMONIALS:

Good product quality, prompt delivery, recommended
eBay user ID: agagorecki2010
28-Sept-15

Very good seller. I recommend
eBay user ID: agagorecki2010
08-mar-14

Very good seller! Everything was ok!
ID dav_csab
08-mar-13 20:33

Great Item! Outstanding Service! Highly Recommended! Many Thanks!
ID martha.077
01-mar-13 22:00

I recommend. Very good shipping :) thank you
ID venomextasy
01-mar-13 17:47

excellent and fast service, highly recommended.Thank you!
ID luci17.08
01-mar-13 11:04

Many thanks, a good and useful present for my girlfriend, she's very happy.
ID tonyk1909
23-dic-12 09:54



Click here for MORE TESTIMONIALS

 

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